Jobs

We are pleased that you are interested in working at United Women in Faith. We are seeking to fill the following positions:

Information Technology Manager

Department: Operations
Deadline to Apply: August 8, 2025, 5 p.m.

About us:
United Women in Faith – National Organization (UWFaith) is the policy-making body that manages and oversees the programs and projects of United Women in Faith. UWFaith builds supportive communities among women and engages in activities that foster growth in the Christian faith, mission education, and Christian social involvement. United Women in Faith is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds (men and women) to apply for employment. Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered unless specifically stated otherwise. For more information on UWFaith go to uwfaith.org.

Summary of Responsibilities:
The IT Manager serves as the database administrator of the CRM and other data intensive systems used throughout the organization, managing set up, accounts, imports, updates and upgrades independently. The Manager provides direct support to staff for hardware and software related issues and requests. The Manager supports the Director of Information Technology in reviewing the current tech stack, planning enhancements, new implementations, and the addition of different services. The IT Manager will produce routine and special statistical reports from the CRM, other sources, and surveys. The IT manager is responsible for invoice payment procedures for contracted IT services and software. This Full-time non-exempt position is remote.

Essential Job Functions (other related duties may be assigned):

• CRM Database Administration & Data Management
  • Administers, maintains, and develops policies and procedures for ensuring the security and integrity of organizational databases, with primary focus on the Blackbaud systems: Raiser’s Edge, Financial Edge, Grantmaking and Mailchimp.
  • Oversees day-to-day database integrity and completeness through periodic data audits, duplicate record identification and elimination, inactive record archiving, and user security settings management.
  • Establishes and promotes database guidelines, best practices, and standards while working with database software to optimize data storage, organization, and management.
  • Ensures data completeness and accuracy across all systems, working cross-functionally with departments to maintain compliance with established data entry standards.
  • Participates in disaster recovery planning for applications and databases, including management of system backups and restoration procedures.
• Statistical Reporting & Data Analysis
  • Develops and produces accurate and timely reports and data retrievals for staff across all departments.
  • Serves as primary point person for managing custom reporting requests and complex data analysis projects.
  • Provides technical expertise in data visualization and statistical analysis to support organizational decision-making
• Technical Support & Service Management
  • Provides comprehensive in-house technical support to staff with hardware and software-related issues.
  • Identifies, researches, and resolves technical problems, coordinating with outside vendors and technical support as needed.
  • Documents, tracks, and monitors service tickets to ensure timely resolution and maintains detailed problem resolution records.
  • Trains staff on standard procedures for software applications and databases.
• Collaboration & Cross-Functional Support
  • Hosts internal all-staff Zoom meetings monthly.
  • Participates in cross-functional project or standing teams as assigned.
  • Educates staff on changes and best practices for database and application usage.
  • Stands in for Director of Information Technology when she is absent.
• Financial & Procurement Coordination
  • Coordinates with Accounts Payable in Finance department to process invoice payments for IT-related software, hardware, and services.

Supervisory Responsibility
The Information Technology Manager has no supervising responsibility.

Special Consideration
This position requires contact on a regular basis with individuals and groups which are not part of the church’s official structure. This work has an integrity which United Women in Faith respects as part of its work. In all areas of United Women in Faith’s ministry, confidentiality in relationships must be respected.

Team Participation
This position may be required to participate on special projects and/or events planning team. Participation in these circumstances is factored into the overall evaluation of performance.

Qualifications
The IT Manager should hold a bachelor’s degree in information science, computer science, management information systems (MIS) or a similar field with 3(+) years’ professional training and/or certification in advanced use of relational databases, CRM, data analytics and Microsoft administration.

• Skills/Experience
  • Patience
  • Independent work habits
  • Ability to make sound judgements and know when to involve colleagues, teammates and the IT Director
  • Willingness to learn new software, procedures and terminology particular to the organization
  • Database administration for a CRM, Blackbaud Raiser’s Edge preferred
  • Competent with SQL, especially table structures and queries
  • Basic Microsoft Windows administration
  • Competent with Microsoft office products including PowerPoint and Power BI
  • Previous remote work or school experience
  • Project Management certification or experience preferred
  • Nonprofit experience preferred
  • Proficiency in spoken and written English

Performance Measurement
Specific measures of satisfactory performance, both objective and subjective, will be developed in consultation with the Human Resources Director, the Operations Officer & direct supervisor and in harmony with United Women in Faith’s mission, cultural principles, and annual leadership priorities. This document will be the primary basis of future performance reviews and continuance in the role of the position.

Salary
$65,500 – $71,000 Annually

Benefits
UWFaith offers a very generous benefit plan including health, dental and vision, life, LTD, STD, EAP, paid holidays and a 8% retirement plan contribution and employer matching contributions. Generous time off benefits including August Fridays and Christmas Week.

To Apply by August 8, 2025 at 5pm:
Send cover letter/resume to mclemons@uwfaith.org with {IT MANAGER: Your name} in the subject line.

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Brooks-Howell Home Executive Director

Job Title:         Executive Director
Department:  Administration
Reports to:     United Women in Faith National Treasurer/CFO

About Brooks-Howell Home:
Brooks-Howell Home (BHH) is a Continuing Care Retirement Community (CCRC) located on a ten-acre site near downtown Asheville, NC. It is home to residents living in 43 one and two-bedroom apartments, 17 suites, 58 nursing care beds, dining facilities, a fellowship hall, a chapel and gardens in an environment designed to be spiritually enriching and intellectually stimulating. The home currently offers many amenities, including beauty/barber shop, gym therapy room, aqua therapy pool, and a chapel designed to seat 200 people. Also included is a well-stocked library operated by residents, an international room housing artifacts from around the world along with histories of retired residents who were in missions, numerous lounges offering opportunities for card games, jigsaw puzzles, and meetings of various sorts. There is a formal dining area as well as two small dining areas designed primarily for people needing assistance. A gift shop is open several days a week and shopping, dining, hospitals, and physicians’ offices are all located within a three-mile radius of the home. BHH is owned by United Women in Faith – National Organization (UWFaith), an agency of The United Methodist Church.

About United Women in Faith:
United Women in Faith – National Organization (UWFaith) is the policy-making body that manages and oversees the programs and projects of United Women in Faith. UWFaith builds supportive communities among women and engages in activities that foster growth in the Christian faith, mission education, and Christian social involvement.

Position Summary:
The Executive Director (ED) is responsible for leading the day-to-day functions of BHH in accordance with current, federal, state, and local standards, guidelines, and regulations to ensure that the highest degree of quality care can always be provided to our residents. The ED is responsible for administration, strategic planning, and supervision of non-clinical operations affecting the delivery of care and services to promote optimal functioning, independence and autonomy of the Residents. The ED ensures clinical/health services are following community standards and State regulations.

Summary of Responsibilities:

• Operational Management
  • Plan, develop, organize, implement, evaluate, and direct BHH’s programs and activities in accordance with the organization’s mission and vision.
  • Interpret BHH’s policies and procedures to employees, residents, family members, visitors, government agencies, etc., as necessary.
  • Develop and maintain written policies and procedures and professional standards of practice that govern the operation of the home.
  • Maintain a good public relations program that serves the best interests of the home and community alike.
  • Ensure that all home personnel, residents, visitors, etc., follow established safety and life safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
  • Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the home; encouraging and supporting teamwork.
  • On call and accessible by phone 24 hours a day/7 days a week.
• Resident and Family Relations
  • Build relationships with residents and their families, addressing concerns, and ensuring resident satisfaction.
  • Ensure that the residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are well established and always maintained.
• Staff Management
  • Hire, train and manage staff, ensuring a positive and productive work environment.
  • Assist departmental leaders in the development, use, and implementation of departmental policies and procedures and professional standards of practice.
  • Make routine inspections of the home to ensure that established policies and procedures and operating standards are implemented and followed.
• Fiscal & Regulatory Management
  • Oversee accounting functions, ensuring the accounting policies and procedures are being adhered to.
  • Review financial statements and general ledger activity monthly, working with the accountant to ensure accuracy and the financial viability of BHH.
  • Collaborate with UWFaith to develop and monitor the capital and operating budgets to achieve financial objectives, direct corrective action and ensure the provision of superior cost-effective residential service.
  • Assist with the compilation of the Disclosure Statement annually.
  • Represent the home in dealings with outside agencies, including governmental agencies and third-party payers or provide an authorized representative of the home when unable to attend such meetings.
  • Prepare reports for the BHH Advisory Board meetings.
  • Perform other related duties as assigned by the UWFaith Treasurer/CFO.

• Qualifications (All requirements are subject to possible modification to reasonably accommodate individuals with a disability):
  The successful candidate will be a high-energy, strategic, proactive and direct communicator who is highly organized and dedicated to BHH’s mission. The candidate must have excellent communication skills, the ability to multi-task and solid leadership skills. The candidate must be a team builder with the ability to develop and lead a group of professionals. Candidates with a public health background are welcome to apply. In addition, the following qualifications are highly valued:
  • Bachelor’s degree in administration or business administration, or a health-related degree, required.
  • Master’s degree in administration or business administration, preferred.
  • Minimum five years’ experience in supervisory or business administration as an Executive Director, Nursing Home Administrator, or Public Health Administrator.
  • Knowledgeable of reimbursement regulations and nursing practices and procedures, as well as laws, regulations, and guidelines pertaining to nursing home administration.
  • Strong interpersonal skills and the ability to communicate with employees at all levels in an organization.
  • Excellent critical thinking and problem-solving skills.
  • Self-directed and results-oriented, demonstrating initiative and follow-through.
  • Ability to develop, maintain and manage relationships with key stakeholders.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public.
  • Sense of humor.

• Physical Demands:
  • Prolonged periods of sitting at a desk and working on a computer.

• This opportunity offers the following:
  • Rewarding work environment
  • Competitive compensation
  • 4-weeks vacation and other generous time-off benefits
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • Company sponsored Pension Plan
  • Employer contribution to 403(b) plan
  • Paid Life & AD&D
  • Continuing Education Credit Reimbursement

• To Apply:
  • Interested Candidates should apply by email to mclemons@uwfaith.org with the words “EXECUTIVE DIRECTOR: {Your Name}” in the subject line. No phone calls, please.

Michelle Clemons leads the United Women in Faith national office Human Resources department.
E-mail: mclemons@uwfaith.org